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Customer Service Charter

Who we are

The Centre for Education & Training is a not-for-profit, community-based organization incorporated in 1996. We offer career and employment services, youth programs, newcomer settlement and language services, international projects and corporate human resources services. We are a customer-focused organization committed to delivering high quality programs and services.

Our commitment to excellence

We provide:

  • A safe and welcoming environment
  • Responsive, courteous and consistent service delivery
  • Knowledgeable staff with the skills and capabilities to respond to your needs
  • Access to tools and resources to assist you
  • Confidentiality of your personal information

Your views count - How you can help

Your feedback is important to us. It can help us make improvements for the benefit of all of our customers.

If you have a comment or suggestion, you can:

  • Speak to a staff member or the site manager at your location
  • Fill in a feedback form available at the reception desk
  • Complete an online feedback form

All feedback is received by the Executive Team.

Comments that include your contact information will receive a response within 10 business days.

 

 

Toronto Employment & Social Services
Region of Peel
Service Canada
Government of Saskatchewan
Employment Ontario
Immigration, Refugees and Citizenship Canada
Ontario Ministry of Citizenship and Immigration
Toronto Employment & Social Services
Region of Peel
Service Canada
Government of Saskatchewan
Employment Ontario
Immigration, Refugees and Citizenship Canada
Ontario Ministry of Citizenship and Immigration